Frequently Asked Questions
Our customers are frequently asking these questions. We answered questions so you don’t have to ask them.
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Absolutely! Lodge Compliance is available in every language spoken across the globe. Embrace a truly inclusive and global experience with us.
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Yes, lodge compliance provides the compliance checklist for properties no matter the country it is located in the world.
Easy, just register your property and get the free basic checklist delivered o your inbox.
It’s true that you can search for information on the internet on your own without Lodge Compliance but getting a complete checklist that will make you complaint is a rather daunting process as there are various requirements at various authorities of government that is required to be obeyed before your business is considered legal, there is a possibility that you may omit one requirement or the other. Some requirements may also be available in complicated jargon that needs to be simplified for you to understand. We save you the time of searching for the information up and down by providing a simplified and complete checklist that is delivered to your inbox at your convenience, which is complied with great accuracy to save you from penalties of non-compliance and fines.
You are required to obey STR laws at both national and local levels as compliance with the regulation of one level of authority and violation of the laws of another level of authority can lead to penalties.
Yes, you need a checklist as there are several laws that you are required to obey for your businesses to be considered legal, authorities of several destination places in the world partner with listing platforms to ensure that hosts pay taxes, register with required bodies and fulfill their obligations. violators are penalized and such hosts are sometimes prevented from carrying out the business depending on the law that applies in your location.
There are several short-term rental requirements that apply to hosts and these laws vary from place to place so it is crucial that you are aware of the law that applies to your jurisdiction and you understand them properly from the zoning ordinance to the permit requirement, tax requirement, insurance requirement, etc.
Yes, some towns/cities have certain laws governing the sorts of homes that can be rented out temporarily in different zones. These laws may permit rental in homes such as single-family homes and prohibit the business in condos or place a limitation on the number of hosts that can be permitted in a structure. Ensure you check your local jurisdiction to know the law that applies to your property.
The major types of tax that are associated with short-term or vacation rentals are lodging/room tax, tourist tax, sales and use tax, and transient occupancy tax (TOT). These taxes may vary slightly from place to place based on their regulations. You may be required to collect one of the taxes from the guests and remit the tax to the right authority at a specified time and the other tax(es) may be levied on your rental income.
This is the ability to reserve and check into one of our properties without the need to contact us via email, phone etc but by just following the seamless step using app.guestregistration.com
Regulation Manager is a comprehensive tool designed to assist hoteliers and short-term rental operators in managing and staying compliant with various local, state, and federal regulations.
The tool continuously monitors regulatory changes across various jurisdictions, ensuring that the latest compliance requirements are always integrated into the platform.
Yes, it is equipped to manage compliance for properties across multiple jurisdictions, making it an ideal tool for businesses with multiple locations.
Regulation Manager can handle a range of requirements, including lodging taxes, licensing, and more.
Yes, it offers guidance and support in acquiring and renewing the necessary licenses and permits for your hospitality business.
It keeps detailed records and documentation that are essential during audits, ensuring that you have the necessary proof of compliance.
Lodge Compliance prioritizes data security, ensuring that all your business information within Regulation Manager is securely stored and handled.
Regulation Manager is designed for compatibility and can be integrated with various property and hotel management systems.
Lodge Compliance provides comprehensive support, including technical assistance, regulatory advice, and customer service.
There are three different plans you can subscribe to for Regulation Manager; there is the Basic plan which is $25, this gives access to jurisdiction-specific video. There is the Premium plan which is $100, it gives access to detailed information about your jurisdiction, chat-based customer support, and extra regulations information. Then the Platinum plan, which is $250, this is the best solution for you as you get to access the premium package alongside two hours of personalized one-on-one sessions with an expert.
Tax Manager
Tax Manager is one of the products of Lodge Compliance that automates lodging tax compliance across multiple jurisdictions, ensuring accurate tax calculation, tax charging, remittance and filing for hospitality businesses.
Tax Manager continually monitors and updates its system with the latest tax rates and regulations across 11,000 jurisdictions to ensure compliance.
Yes, Tax Manager is designed to manage and file taxes for multiple properties, even if they're located in different jurisdictions, streamlining the process for owners of multiple rentals or hotels.
Yes, it assists in acquiring all necessary licenses and registrations, ensuring that your property adheres to all local license requirements.
The system uses advanced algorithms and data verification processes to ensure the accuracy of tax calculations, collections, and filings, minimizing the risk of errors.
Tax Manager adheres to stringent data protection and privacy standards to ensure the security and confidentiality of your financial data.
In case of any discrepancies or issues, Lodge Compliance's team of professionals will work with tax authorities to resolve them, acting as a liaison on your behalf.
Tax Manager is designed to integrate seamlessly with various industry applications and property management systems for streamlined operations.
Lodge Compliance offers comprehensive support, including customer service assistance, troubleshooting, and guidance on tax-related queries for users of Tax Manager.
Pricing for Tax Manager varies based on the scale of your operations and the number of properties. Specific pricing tiers and packages can be discussed with a Lodge Compliance representative.
Guest Registration
Guest Registration is a digital platform designed for property managers, owners of short term vacation; to manage guest check-ins, capture essential guest information, verify identities, and streamline the overall registration process.
It simplifies and speeds up check-in by allowing guests to register and verify their identity online, reducing wait times and improving the overall guest experience.
Yes, Guest registration adheres to data protection laws, ensuring that all guest information is securely stored and handled.
Guest Registration is designed to integrate seamlessly with most hotel management systems, enhancing functionality and data synchronization.
Yes, it supports contactless check-ins, allowing guests to register and check-in remotely for a safe and convenient experience.
It uses various methods, such as ID scanning and facial recognition, to verify the identity of guests accurately and securely.
Users can access a range of support services, including technical assistance, user guides, and customer service support for any inquiries or issues.
Yes, it can manage group bookings by allowing the primary guest to register on behalf of the group or enabling individual registrations for each member.
Yes, it is versatile enough to cater to various property types, from small bed and breakfasts to large hotels and vacation rentals.
Guest registration assists in fulfilling legal obligations such as maintaining guest registers, complying with local hospitality laws, and ensuring that all guest information is accurately recorded
Yes, you can access comprehensive guest profiles, including their stay history and preferences, which can be used to enhance personalized services.
Ledger
Ledger is an all-in-one financial management platform designed to streamline and simplify financial processes for businesses in the lodging industry, including hotels and vacation rentals
Ledger automates and organizes vendor payment processes, ensuring timely and accurate payments, reducing manual errors, and tracking all transactions efficiently.
Yes, Ledger allows users to generate and send out custom-branded invoices, ensuring they meet compliance standards and are delivered efficiently to clients or customers.
Ledger offers real-time financial tracking and analysis, giving users an up-to-date view of their financial status, which is crucial for making informed business decisions.
Yes, Ledger is designed to cater to lodging businesses of all sizes.
Ledger employs robust security measures, including data encryption and secure cloud storage, to protect sensitive financial information and ensure compliance with data protection laws.
Yes, Ledger is built for integration with various hotel and property management systems, ensuring seamless data synchronization and operational efficiency.
Ledger provides comprehensive customer support, troubleshooting, and user guidance to ensure smooth operation and user satisfaction.
Ledger offers various customization options to tailor its features to specific business needs, including customizable invoice templates and financial reporting formats.
Ledger is designed with user-friendliness in mind. Setup is straightforward, and users can quickly start utilizing its features with minimal learning curve.
Yes, Ledger offers training resources, including tutorials and user guides, to help new users familiarize themselves with the platform and its capabilities.
CONSOLE
To get started with Console, visit the Lodge Compliance website to request a demo. The team will guide you through the setup process and answer any additional questions you may have.
Console’s smart lock feature is versatile, suitable for a wide range of property types, from single-family homes to apartments and multi-unit buildings, as long as the property is equipped with compatible smart locks.
Yes, Console is designed to manage multiple smart locks across different properties from a single dashboard, streamlining the process of granting and revoking access for hosts managing multiple listings.
Console provides a centralized platform to manage guest access remotely, offering secure, keyless entry through smart lock integration. It ensures guests can access the property easily upon check-in without physical key exchanges.
Console’s noise monitoring feature alerts you to excessive noise levels, allowing you to proactively address potential unauthorized parties and ensure compliance with local regulations and community standards.
Yes, Console is designed to efficiently manage multiple properties from a single dashboard, making it ideal for property managers with several listings.
Yes, Console allows you to remotely manage your property’s heating, cooling, and lighting, ensuring energy efficiency by adjusting settings according to occupancy, thus potentially reducing energy costs.
Console connects with smoke, water, and noise sensors to provide real-time safety alerts. It also offers secure, keyless entry, ensuring only authorized guests have access to the property.
Console is a property compliance and monitoring tool designed for property managers to enhance centralized control over guest access, energy management, safety, and more, to enhance operational efficiency and guest satisfaction
Equip your business with the best-in-class tool to help you improve performance, safety, compliance, and seamless check-in that would place your brand in the heart of your guests.
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